Privacy policy

We respect Your privacy and are committed to protect Your personal data and processing in compliance with applicable laws including but not limited to Regulation (EU) 2016/679) of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) – the “GDPR”.

This Privacy Policy will inform You as to how we look after Your personal data when You visit our Website, https://www.mixer.bet/, and tell You about Your privacy rights and how the law protects You.

The Data Controller of Your Personal Data is Incubatrix (the “Company,” “We,” “Us,” “Our”). The purpose of this Privacy Policy is to inform You of how the Company collects, processes, uses, stores and protects Your Personal Data as well as Your rights with respect to the processing of Your Personal Data.

By visiting Our Website, You hereby acknowledge reading and fully accepting the terms set out in this Privacy Policy and You confirm being eligible to use Services in accordance with Your country residence’s law or any applicable.

1. Definitions

Capitalized terms in this Policy shall have the meaning assigned to them under the GDPR or the Terms and Conditions of this Website and shall be construed accordingly. Furthermore, the following definitions shall apply:

  • Customer means any person who visits, accesses, or browses the Website,including (‘You’, ‘Your’);
  • Services means the services provided by the Company via the Website, including, without limitation, access to a demo version of the software owned by the Company.

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly:

  • Contacting Information: Data provided when creating an inquiry: such as full name, email address and phone number.
  • Communications: Records of Your communications with us, including support tickets, feedback and messages’ content.

b. Information Collected Automatically:

  • Device and Technical Information: IP address, device type, operating system, browser type, language settings, and unique device identifiers.
  • Usage Data: Information about Your interactions with our Services, such as results from our website services, session length, and features used.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information to improve functionality and Customer experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Services.
  • To process related information, such as Contacting Information and Communication Data
  • To provide Customers support and respond to Your requests.
  • To monitor and analyze trends, usage, and activities related to our Services.
  • To ensure the security and integrity of our Services, including detecting and preventing cheating, fraud, or other potentially illegal activities.
  • To communicate with You about updates, security alerts, and promotional messages (where You have consented in accordance with applicable law).

4. Sharing of Your Information

We may share Your information in the following situations:

  • With Your Consent: We may share Your information when You direct us to do so.
  • Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as hosting, analytics, customer support. These parties are contractually obligated to use Your data ONLY for the services they provide.
  • For Legal Reasons: We may disclose information if we believe it is necessary to comply with a legal obligation, protect our rights, protect Your safety or the safety of others, or investigate fraud.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, Your information may be transferred to the new owners.

5. Your Rights and Choices

Depending on Your location, You may have certain rights regarding Your personal information, such as:

  • Access and Portability: The right to access and receive a copy of Your personal information.
  • Correction: The right to correct inaccurate or incomplete personal data.
  • Deletion: The right to request the deletion of Your personal information.
  • Opt-Out of Marketing: You can opt-out of receiving promotional communications from us by using the unsubscribe link in those emails.

Any requests relevant to this Section 5 must be addressed in writing to [email protected].  

6. Your Obligations 

By using Our Website and by providing Your Personal Data, You acknowledge that You are required to provide Your actual, accurate and complete data as requested by the Company. Furthermore, You must inform Us of any changes to Your information so as to ensure it is kept up-to-date and accurate.

If You are found to be in breach of Your obligations or if We have reasonable suspicion that the information You provide is false or incomplete or in any way contrary to applicable law or this Privacy Policy, We retain the right to reject Your application for registration or to suspend or terminate Your Account immediately without notice. In this case, You have no right to any compensation due to the rejection of Your application, or the suspension or termination of Your Account.


7. Data Security

We implement appropriate technical and organizational measures designed to protect the security of Your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

In the event that We are required by a court or other administrative authority, pursuant to an investigation relating to unlawful activities such as money laundering and in any other case that We are legally bound to disclose information required by special authorities, the Company may transfer Your Personal Data to public authorities to the extent specified by applicable law.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which You are resident. These countries may have data protection laws that are different from the laws of Your country. We ensure appropriate safeguards are in place to protect Your data in accordance with this Privacy Policy.

We will not disclose Your Personal Data with any third parties outside of the European Union. However, in the event that such a data transfer occurs, We will take all reasonable steps possible to ensure that Your data is treated as securely as it is within the European Union and in accordance with this Privacy Policy and applicable legislation. Additionally, We will update this Privacy Policy to reflect the cross-border data transfer and the relevant safeguards for Your privacy.

9. Retention of Information

We retain Your Personal Data for as long as is necessary to fulfill the relevant purposes of processing explained in this Policy.

Furthermore, the Incubatrix may retain Your Personal Data after the expiration of the relevant processing purposes in the following limited cases:

After the period of retention, Your Personal Data is erased from Our databases and systems.

In case that there is a legal obligation under a relevant statutory provision.

In case of any claims against the Company, for as long as necessary to defend Our rights and legitimate interests before any competent court and any other public authority.